Position
- Education Counsellor / Recruitment Officer
- Digital Marketing Officers
- Event & Communication Officers
- IT Supports Officer
- Multimedia Designer
- Video Producer/ Editor
- Internship Program
- Study Tour Specialist
Position: Education Counsellor / Recruitment Officer
(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Johor Bahru, Kuantan, Terengganu, Kota Bharu, Kuching)
Roles & Responsibilities:
Student Recruitment (On a day-to-day basis)
- To counsel and assist students to make best-informed decisions;
- To develop and enhance the counselling services;
- To follow up on student enquiry / application / acceptance;
- To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
- To maintain student database;
- To handle all office administrative matters.
Marketing / Events
- To document and implement local and online marketing plan / budget;
- To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics;
- To promote and market education and institutions;
- To identify new markets segment;
- To obtain and update market intelligence;
- To raise profile / awareness of the AUG brand.
Public Relations
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association);
- To be a liaison person with local partners / sub-agents;
- To visit schools, colleges and universities and build relationship with principles and school counsellors.
Requirements
- Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
- Required language(s): Bahasa Malaysia, Mandarin, English. Candidate must be able to read, write and speak Mandarin fluently;
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- Maybe required to work long hours during intakes;
- Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
- Fresh graduates / entry level applicants are encouraged to apply;
- Full-time positions available.
Position: Digital Marketing Officers
(Location: Subang Jaya, Kuala Lumpur)
Job Description
- To developing, managing and analysing AUG digital marketing campaigns
- To prepare reports for all digital marketing campaigns
- To develop and push out relevant content
- To benchmarking and Competitor research
- To generating new leads via social outreach; posting and sourcing from social sites (Instagram, Facebook, WeChat, LinkedIn and etc.)
- To conduct keyword research and analysis for SEO and PPC/SEM campaigns
- To manage leads generated
- To work with digital marketing vendors for A&P activities
- To support outstation branches as required
Minimum Requirements
- A Bachelor’s degree-holder of Marketing, Digital/e-Marketing, Communications, Information Technology or Business from a reputable university
- With at least 2 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
- Proficient in digital analytical platforms such as Facebook Insights, Google Analytics, and other similar tools
- Solid knowledge of Google Adwords and other paid search platforms
- With solid understanding on SEO, SEM, paid social, paid search, content promo, marketing automation, and link-building strategies.
- Highly capable of creating Social Media Content & Strategy
- Experienced in identifying and validating strategic and tactical marketing objectives
- Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
- Highly proficient in English Language. Candidates able to read, write and speak Mandarin is an advantage.
- Excellent written communication skills (U.S. & U.K. writing styles)
Position: Event & Communication Officers
(Location: Subang Jaya,Kuala Lumpur)
Roles & Responsibilities
Event Management:
- To manage the AUG’s events, education exhibitions, seminars, networking functions and etc to meet different objectives.
- To develop a yearly event calendar, meeting deadlines and targets and ensuring all events are organized successfully.
- To manage event budget as well as develop and implement Advertising & Promotion activities.
- To liaise with business partners, vendors and suppliers for sponsorship or services.
- To manage event registration and attendance, post event data management and provide data analysis.
- To work with teams (branch offices & marketing team) for pre-event planning and communication, logistic arrangement, staff movement, hiring of event crew and post event debrief.
- To conduct post-event evaluation.
- To gather and analyse feedback to provide constructive improvement for future events.
- To perform other event-related duties as required.
Copy Writer:
- To develop, conceptualize and write creative and effective advertising copy.
- To create content for online and social media marketing related project.
- To translate copy and other relevant content as and when required.
- To proofread all marketing communication materials before it goes live or to print.
- To ensure that all print and online advertisements meets the code of advertising practices.
Requirement
- A graduate of Marketing, Communication Arts or equivalent
- Fresh grads are welcome to apply
- Excellent written English skills with strong focus on spelling and grammar
- Excellent team work and people skills
- Energy for fast-paced, multi-tasking environment
- Detail-oriented
Position: IT Support Officer
(Location: Subang Jaya)
Roles & Responsibilities:
- To enhance, maintain & support existing system/ website for Malaysia Office
- To manage software / hardware, trouble-shooting and technical support for AUG staffs.
- To work with marketing staff in creative development for events, web pages and deliver online promotional initiatives to optimize campaigns.
- To develop & implement strategies for the company’s online marketing campaigns.
- To gather materials and information for websites & e-newsletter content.
- To implement and thereafter manage Back-up system for AUG staffs.
- To upkeep existing AUG’s IT manual.
- To manage IT purchasing.
- To monitor all IT inventories and accounts; such as Domains, Phone bills, and Server.
Requirement
- Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
- No work experience required;
- Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
- Competent in general Microsoft products;
- Hands-on experience in administering networking;
- Possess good analytical and problem-solving skills;
- Able to handle and manage multiple tasks and projects;
- Understand current trends in hardware / software market.
Position: Multimedia Designer
(Location: Subang Jaya)
Roles & Responsibilities:
- Analyse, design and develop AUG website with IT & Communications Team.
- Design and develop graphic design, digital animations, imaging, presentations, games, audio and video clips, and internet applications using multimedia software, interactive graphics and programming languages.
- Design, develop and integrate computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
- Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for multimedia presentations, websites and social media contents
- Ensure designs and creative are on time and on brief, bringing brand and customer experiences to life through motion, animation and visual storytelling.
- Design all AUG’s advertisement, signage, printed stationeries, premium and promotional materials.
- Edit institution advertisement before publication.
- Maintain communication with Australia’s Communication team for consistency in all projects.
- Sourcing for new media ideas.
- Update offices of AUG’s advertisement, new printed stationeries, premium and promotional material.
- Place orders for advertisement and signage.
- Advertisement design (Print & Web).
- Design and layout of publications.
- Online marketing events and promotions.
- Designing promotional and marketing materials such as brochures, poster flyers etc.
- Work closely with Communications & Marketing team in various offices
Minimum Requirements
- Excellent communication and interpersonal skills
- Can adapt to change and last-minute deadlines easily
- Ability to come up with quick design and understand the latest trends
- Passion for events and the education industry
- High attention to detail and a strong work ethic combined with the ability to work independently and with others
Position: Video Producer/ Editor
(Location: Subang Jaya,Kuala Lumpur)
Roles & Responsibilities
- To develop and manage storyboard, script creation, budget planning, allocate resources, set deadlines for video projects
- To develop creative direction and the production oversight of video content, including serving as producer/director on set for all live or recorded shoots
- To work with Content Writer and marketing team on the content/ concept development including but not limited to short films, webisode, educational, instructional, event-based videos as requested by the stakeholders
- To perform editing and compositing videos, motion graphics, animation and visual effects
- To process all video contents before its goes live and must be able to support in video editing when required
- To be able to utilize all currently available technical resources to produce video content as effectively and efficiently as possible, to the highest professional standards within budget
- To manage video library and its archive, with files are up to date and easily accessible as well as footage is available for distribution when necessary
- To work with stakeholders to develop project for filming and video editing to support sales, marketing and training needs.
- To work and liaise with digital marketing vendors for A&P activities
- To maintain company studio and its profession equipment with industry standard and up to date with recommendation of new video support system both hardware and software.
- To support outstation branches as required
Minimum Requirement
- A Bachelor’s degree-holder of Mass Communications and Media Studies, Cinematography or equivalent
- With at least 2-3 years relevant experience gained from a PR, Advertising, or Digital Marketing agency, is an advantage.
- Proficient in Premiere Pro, Adobe Creative Suite, and Adobe After Effects
- Demonstrated hand-on experience in the area of video production, as well as a thorough knowledge of audio, video and multimedia hardware and software required
- Solid knowledge in production equipment with latest technology and strong understanding of media requirement for various platform (social media, Live, youtube and etc)
- Able to handle multiple projects or tasks while delivering consistent high-quality materials and provide outstanding support to internal marketing team
- Able to thrive in a dynamic, fast-paced team environment and maintain a positive attitude under pressure
- Excellent written and verbal skill in English Language. Candidates able to read, write and speak Mandarin is an advantage.
- Must be able to work a non-standard schedule, attention to details and strong leadership/management skill
- Strong demo reel portfolio
Position: Internship Program
(Location: Kuala Lumpur, Subang Jaya, Nilai, Ipoh, Penang, Melaka, Segamat, Johor Bahru, Kuantan, Kota Bharu, Kuching)
Job Description:
- Handle incoming calls
- Provide support and liaising with Education Counselors and Managers
- Provide support to the team for events
- Research and update findings
- Data Entry/Updating when needed via Excel, CRM etc.
Requirement:
- Fluency in English and BM. Mandarin speaking is preferable
- Pleasant personality with a focus on excellence in customer service
- Self-starter with good communication and interpersonal skill
- Complete tasks in a timely basis
- Good interpersonal and synthesis skills
- Master computer tools (MS Office and etc)
Additional Information:
- Training provided
- Fun, Friendly & Vibrant working environment
- Offer a career opportunity after internship
Position: Study Tour Specialist
(Location: Subang Jaya)
Roles & Responsibilities:
-
- Development of Study Tour Program:
- To develop study tour programs that promote AUG’s partner institutions and study destinations
- To research on destinations, venues, and activities that contribute to participants educational and cultural immersion.
- To collaborate with partner education institutions on campus activities such as trial classes, workshops, networking sessions, campus tours and many more.
- To coordinate all logistical aspects of study tours, arranging flights, transportation, accommodations, meals, and documentation related to visa.
- To develop itineraries for study tour program that is engaging and well balances with education activities and cultural experiences.
- To prepare and manage overall budget and expenses for study tour programs.
- To provide pre-departure information and orientation session to participants and parents.
- To present and discuss with stakeholders on bespoke program.
- Study Tour Executions
- To develop study tour programs that promote AUG’s partner institutions and study destinations.
- To offer effective leadership and compassionate pastoral case, fostering the well-being of all participants.
- To cultivate a positive, safe and inclusive learning environment that promote active participation, encourage the practice of self-discipline and nurtures a sense of responsibilities.
- To evaluate the programs for future improvement by preparing feedback form.
- To proactively prepare for unforeseen circumstances and offer effective solutions as needed.
- Travel will be required as this position will lead selected tours.
- Public Relations
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association, Marketing vendors);
- To visit schools, colleges and universities and build relationship with principles and school counsellors
- Sales and Marketing
- Meet set sales targets.
- Develop and implement strategies to achieve and exceed these sales targets.
- Responsible for the advertisement, promotion and marketing of study tours.
- Continuously analyze the profitability of study tour programs.
Requirement:
- Minimum Diploma/Degree in the tourism industry or equivalent
- Working experience in the service industry will be an added advantage for this position
- Excellent communication and fluent in written and spoken English and Bahasa Malaysia
- Passionate for travel, tourism and hospitality industry
- Required language(s): English & Mandarin (as the role requires candidates to liaise with our overseas clients).
E-mail us to find out more about our Digital Marketing, Video Editor, IT and Accounts Internship Programme!
Drop us your resume at hr@augstudy.com